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    Payment & Security Policy

    Payment & Security Policy

    Last Updated: 27th July 2025

    At Mizino Premium Chocolate, we are committed to ensuring that every transaction made on our website https://mizinopremiumchocolate.com is secure and protected. This Payment & Security Policy explains the payment methods we accept and the measures we take to safeguard your information.

    1. Accepted Payment Methods

    We currently accept the following payment methods:

    • Online Banking (FPX) – Secure direct bank transfers through Malaysia’s FPX system.

    • Credit & Debit Cards – Visa, Mastercard, and other supported cards.

    • E-Wallets – (if applicable) Touch ’n Go eWallet, GrabPay, Boost, or others supported by our payment gateway.

    All payments are processed in Malaysian Ringgit (MYR) unless otherwise stated.

    2. Secure Transactions

    • All online payments are processed through trusted third-party payment gateways that are PCI DSS compliant (Payment Card Industry Data Security Standard).

    • Sensitive payment information (such as card numbers) is encrypted and never stored on our servers.

    • Your personal and payment details are transmitted over SSL-encrypted connections to ensure confidentiality.

    3. Fraud Prevention

    • To protect our customers, we reserve the right to verify payment details before processing any order.

    • Suspicious or high-risk transactions may be held for manual review or cancelled.

    • Customers may be contacted for identity verification if required.

    4. Customer Responsibilities

    • Ensure that payment information provided is accurate and up to date.

    • Do not share your account or payment details with third parties.

    • Immediately contact us if you suspect unauthorized use of your account or payment information.

    5. Refunds

    Refunds, if applicable, will be processed back to your original payment method in accordance with our Refund & Return Policy. Processing times may vary depending on your payment provider (usually within 7–14 business days).

    6. Limitation of Liability

    While we take strict security measures, Mizino Premium Chocolate and CTG WELLNESS SDN. BHD. shall not be held liable for any loss resulting from unauthorized transactions caused by factors beyond our control (e.g., customer negligence, phishing, or third-party breaches).

    7. Changes to This Policy

    We may update this Payment & Security Policy from time to time to reflect changes in technology, regulations, or business practices. Updates will be published on this page, and continued use of the Website constitutes acceptance of the revised policy.

    8. Contact Us

    For any inquiries about payment and security, please contact us:

    📧 Email: hello.mizinoslimpro@gmail.com
    🏢 Operated by: CTG WELLNESS SDN. BHD.
    SSM Registration Number: 202101015535 (1415835-X)