Privacy Policy

Last Updated: 27th July 2025

At Mizino Premium Chocolate, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://mizinopremiumchocolate.com (“Website”) and purchase our products. By using our Website, you agree to the practices described in this policy.

1. Company Information

This Website is operated and managed by:

CTG WELLNESS SDN. BHD.
SSM Registration Number: 202101015535 (1415835-X)
📧 Contact Email: hello.mizinoslimpro@gmail.com

2. Information We Collect

We may collect the following personal information from you:

Identity Data: Name, contact number, email address.
Order & Payment Data: Billing details, delivery address, payment confirmation.
Technical Data: IP address, browser type, device information, cookies.
Marketing Data: Your preferences for receiving promotional content.

3. How We Use Your Information

Your data may be used for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to inquiries.
To improve our Website, products, and services.
To send marketing promotions, newsletters, or product updates (only if you have consented).
To comply with legal, regulatory, and security obligations.

4. Disclosure of Information

We will not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Delivery partners, payment processors, IT support.
Legal Authorities: When required by law or regulation.
Business Transfers: In the event of a merger, acquisition, or restructuring.

5. Data Security

We take appropriate security measures to protect your personal data, including encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We will retain your personal information only as long as necessary for business and legal purposes.
Once no longer required, data will be securely deleted or anonymized.

7. Your Rights under PDPA

As a user in Malaysia, you have the right to:

Access and request a copy of your personal data.
Request corrections to inaccurate or incomplete information.
Withdraw consent to marketing communications at any time.
Request deletion of your personal data, subject to legal or contractual obligations.

To exercise these rights, please contact us at hello.mizinoslimpro@gmail.com.

8. Cookies Policy

Our Website uses cookies to enhance your browsing experience. Cookies may be used for:

Remembering your preferences.
Analyzing website traffic and performance.
Customizing content and ads.

You may disable cookies through your browser settings, but this may limit certain Website functions.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

10. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our Website constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please reach out to us:

📧 Email: hello.mizinoslimpro@gmail.com
🏢 Operated by: CTG WELLNESS SDN. BHD.
SSM Registration Number: 202101015535 (1415835-X)